Privacy Policy

1. Information We Collect

When you contact Raksha Decor through this website, we may receive information that you voluntarily provide, including your name, phone number, event type, event date, event location, and decoration requirements.

We request information that is reasonably useful for responding to your enquiry and discussing a quotation.

2. How We Use Your Information

Your information may be used to respond to enquiries, discuss availability and pricing, understand decoration requirements, prepare quotations, coordinate confirmed services, and provide customer support.

3. WhatsApp and Communication

Our enquiry form may open WhatsApp with a pre-filled message containing the details you entered. You choose whether to send that message. Once you communicate through WhatsApp, that communication is also subject to WhatsApp's own terms and privacy practices.

4. Data Sharing

Raksha Decor does not sell your personal information. Information may be shared only when reasonably necessary to respond to an enquiry, deliver an agreed service, operate the website, or comply with a legal obligation. We do not intend to use enquiry information for unrelated third-party marketing.

5. Data Security

We take reasonable steps to protect enquiry information from unauthorized access, misuse or disclosure. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We may retain enquiry and booking information for as long as reasonably necessary to communicate with you, provide services, maintain business records, and meet applicable legal or accounting requirements.

7. Your Choices

You may contact us to ask about personal information relating to your enquiry, request correction of inaccurate information, or ask us to delete information where retention is no longer reasonably required.

8. Website Cookies

This website may use essential browser technologies or third-party services required for functionality, maps, fonts, analytics or other website features. If non-essential analytics or marketing technologies are added later, this policy should be updated accordingly.

9. Policy Updates

We may update this Privacy Policy when our website, services or information-handling practices change. The latest version will be published on this page with an updated date.